In this episode of Five Minutes with FESPA, Digital Ink CEO & Founder Chris Minn speaks with Mark Boyt, Principal Analyst at Keypoint Intelligence, to unpack the state of automation, AI, robotics, and the operational habits shaping the next decade of print.

Mark brings over 40 years of experience - from his early years at Xerox to leading global research on production software - and offers clear guidance on where printers should focus, why automation still lags, and how to build long-term resilience.

Listen as we preview Mark’s session at FESPA Middle East 2026 where he will explore:

• Why 47% of PSPs haven’t yet started their automation journey
• The biggest automation gaps across global print production
• How to define “future-proofed” workflows
• Where AI is actually making an impact
• The relationship between workflow automation and hardware automation
• Why waste reduction, touchpoint reduction, and human error remain core issues
• How PSPs of any size can map their processes and confidently begin

📅 Wednesday 14 January

📍 Dubai Exhibition Centre

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Use code FMEJ605